Medicaid Highlights: 2003 Medicaid Versus Commercial Beneficiary Experience with Care
نویسنده
چکیده
CAHPS® is a widely used survey instrument measuring consumer experiences with health care. The National CAHPS® Benchmarking Database (NCBD) project, funded by the Agency for Healthcare Research and Quality, has compiled CAHPS® survey results from a variety of sponsors into a single national database, the NCBD, that enables participants to compare their results to relevant benchmarks such as national and regional averages. CAHPS® measures the four overall beneficiary ratings of experience: rating of plan, care, personal doctor, and specialist. It also measures several other components of service including getting needed care, communication with providers, getting care quickly, getting special medical equipment and services, and getting prescription medicine. There are adult and child versions of CAHPS®1. The 2003 database holds survey results for approximately 350,000 adults and children enrolled in commercial, Medicaid, State Children’s Health Insurance Program (SCHIP), and Medicare plans (refer to http://www. cahps.ncps.org). CMS’ Center for Medicaid and State Operations is attempting to improve health care quality in both the Medicaid and SCHIP Programs. We analyzed 2003 NCBD data to highlight the following factors that are viewed as critical in assessing Medicaid recipients’ reported experience with health care: • Comparison of Medicaid with commercial health plans in CAHPS® ratings. • Comparison between adult and children’s CAHPS® ratings.
منابع مشابه
Quality of care in Medicaid managed care and commercial health plans.
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